TECOO's Product Aftermarket Service
When you cooperate with TECOO, we provide electronic components procurement, product assembly and testing to delivery, you only need to provide BOM and Gerbera documents, we will keep close communication with you, from the beginning to the end of the order, to the later after-sales service , we are always on call. We aspire to achieve satisfaction that exceeds customer expectations.
TECOO's product after-sales service is a way to protect your product and eliminate costs such as expensive remanufacturing repairs. Guarantee your product can operate normally (except for human damage) within the after-sale time.
Aftermarket service includes:
Repair and return of defective products and aftermarket recycling
Cleaning, testing and inspection
Component-level troubleshooting
Recalibration and Repair
Answer customer's difficult questions
Of course, product repair is part of TECOO, but it's quite a process in itself.
Below is a breakdown of all the things TECOO can do for you.
Repair and return of defective products and aftermarket recycling
When the product reaches the user's hands and is installed on the finished product, there is a failure. In the case of non-artificial damage, if it is the product's own problem, TECOO can help repair the defective product (within one year of warranty).
Cleaning, testing and inspection
Testing and inspections are also critical. Electronic component testing services ensure your equipment meets specifications and reduce the risk of workplace accidents or mechanical failure. While testing prior to initial product release is important, don't underestimate the value of testing refurbished, or repaired, products.
Component-level troubleshooting
A principle of life cycle management is finding ways to replace individual components rather than the entire product, which is no different than repair. Skilled technicians are able to service electronics down to the component level using through-hole or simultaneous multithreading.
Recalibrate, repair
Sometimes your repairs won't be so extensive that you need to rebuild the system, which is obviously highly desirable. But it's still annoying.
That's why if you work with a quality TECOO, you'll lessen the frustration caused by broken components or misplaced equipment.
Answer customer's difficult questions
In order to better solve difficult problems for customers, TECOO has set up a hotline consulting service. When customers have questions about products, they can get hotline help from experienced engineers at any time. Tel: +86-577-89776016
Sustainability Partner
Now that you know what TECOO's Aftermarket Service can do for you, keep an eye out for a full-service electronics manufacturing service provider. Whether it's EMS contract manufacturing or a comprehensive one-stop electronics contract manufacturing solution, TECOO will meet your manufacturing needs.
To learn more about how TECOO, an electronic manufacturing service provider, can stabilize your product output, please feel free to contact us. Our email is sales@tecooems.com
